Meet the PRO Team
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Before co-founding PRO Consulting LLC, Doug worked for notable companies such as Pat Ryan & Associates where he first served as a Finance and Insurance Specialist. He traveled nationally developing finance departments varying in size, selling systems, demographics, and car lines.
In 1990, Doug joined one of Washington’s leading Ford dealers as a General Sales Manager and assisted in increasing monthly retail sales from 200 to 400 units. After three successful years, he was recruited back to Pat Ryan & Associates as their Senior District Sales Manager, specializing in dealership development and acquisition.
Doug grew up on a ranch in Eastern Washington and maintains a strong connection to the community. He is a Boy Scoutmaster who enjoys both water and snow skiing, as well as spending time with family.
In 1989, Craig launched his career in the automobile business as a Finance and Insurance Specialist with Pat Ryan & Associates. He advanced rapidly within the company and was nationally recognized as a top dealer development professional before becoming the Northwest Regional Business Development Manager. During his tenure, Craig increased the growth and profitability of the area’s “Mega” dealerships.
In addition to his role at PRO Consulting LLC, Craig is a creative consultant, content provider and principal investor in a joint venture Dealer Success Institute: an online resource and service provider of customized dealer, agent and administrator training content.
When he isn’t traveling, Craig is continuously updating his skill set with a good book or is likely on the course golfing.
Randy is grateful to have his wife by his side his whole 26-year automotive career. They enjoy time outdoors with their children, parents, friends, and family. Whether it’s fishing, boating, golf, or exploring, when Randy is off, he is outside.
Anne’s experience in the industry began in her hometown of Albuquerque, New Mexico, where her family ran a thriving automotive business. She has also lived in Alaska where she married her husband of sixteen years and with whom she has one daughter. With all that she has achieved, Anne’s proudest accomplishment is raising her daughter. She enjoys horseback riding and traveling with family to find new adventures that await them.
Shon grew up in the small town of Laughlin, Nevada, graduating salutatorian of his class. At the age of seventeen he joined the Arizona Army National Guard in order to help pay for college. In the middle of his second year of college, he was deployed with the army in support of Operation Iraqi Freedom. While in Iraq, he met his future wife. They have been married ten years and have four children, one boy and three girls. Shon enjoys spending time with his family, no matter the adventure.
John never looked back and continued his passion for developing talents and positioning them up for success and growth in the auto retail industry. He has been conducting finance and business development training for the last 19 years. John enjoys the outdoors and spending fun time with his loving family and friends.
Sheila is a huge believer in building strong relations. One of the reasons she loves the auto industry is that it is people-centric, and she recognizes that it is people who make the automotive sector thrive. Sheila is a loving mother of two adorable boys. Outside of work, she enjoys spending time hiking, camping, making smores, and going to the beach with her family.
Terishka started in F&I and grew to become the VP of a Dealer group after 15 years. She led the Western Region for Toyota, outperforming large metro stores and quickly making a name for herself in the industry. In addition, Terishka has worked in every position of Dealership Management, from GM to Director to training for a Dealer Principal role, and found her next path of success in Tier 1 and Tier 2 automotive.
Her education in marketing and operations, combined with her retail automotive expertise, quickly allowed her success with all the major automotive brands’ OEMs for their Sales and Fixed Ops OEM Program Management companies. Furthermore, Terishka also has extensive experience consulting all departments, training and developing staff, helping the Dealers find buyers, and taking them through the OEM process approvals. She has managed a team assisting dealerships in maximizing profitability and manufacturer funds for success and streamlining dealers to internal operations, saving dealers thousands of dollars monthly for retail and fixed ops.
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