Meet the PRO Team

Get to know the PROs. We’re invested in your success with the strategy, years of experience and industry intelligence you need to drive your business forward.

Reach out, and we’ll find out the best way to drive lasting profits for your unique business.

Doug Dingman
Doug DingmanCo-Founder
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Doug Dingman is a co-founder of PRO Consulting LLC with over three decades of experience in the industry. He works closely with dealers to develop people and programs increasing dealership profits.

Before co-founding PRO Consulting LLC, Doug worked for notable companies such as Pat Ryan & Associates where he first served as a Finance and Insurance Specialist. He traveled nationally developing finance departments varying in size, selling systems, demographics, and car lines.

In 1990, Doug joined one of Washington’s leading Ford dealers as a General Sales Manager and assisted in increasing monthly retail sales from 200 to 400 units. After three successful years, he was recruited back to Pat Ryan & Associates as their Senior District Sales Manager, specializing in dealership development and acquisition.

Doug grew up on a ranch in Eastern Washington and maintains a strong connection to the community. He is a Boy Scoutmaster who enjoys both water and snow skiing, as well as spending time with family.

Craig Almon
Craig AlmonCo-Founder
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Craig Almon is a co-founder of PRO Consulting LLC. He serves as the agency principal and corporate trainer, providing results-based business development services to many of the Pacific Northwest’s largest dealer groups.

In 1989, Craig launched his career in the automobile business as a Finance and Insurance Specialist with Pat Ryan & Associates. He advanced rapidly within the company and was nationally recognized as a top dealer development professional before becoming the Northwest Regional Business Development Manager. During his tenure, Craig increased the growth and profitability of the area’s “Mega” dealerships.

In addition to his role at PRO Consulting LLC, Craig is a creative consultant, content provider and principal investor in a joint venture Dealer Success Institute: an online resource and service provider of customized dealer, agent and administrator training content.

When he isn’t traveling, Craig is continuously updating his skill set with a good book or is likely on the course golfing.

Randy Carlton
Randy CarltonVice President of Sales
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Randy is the Vice President of Sales. He began his career selling cars after buying three new cars by the time he was 19. He quickly became a top producer in his store and was promoted to Finance Manager at age 22. He ascended into the Director position after four months and then GSM of a new store the dealer opened six months later. Randy continued his career progression until he became interested in technology, just as the internet age overtook automotive in the early 2000s. He left the retail automotive dealership space to work for a publicly held automotive software company. Randy saw how technology could increase efficiency and profit for his automotive retail family. He couldn’t stay away from automotive and ran a team for Ally Financial. There he was able to take the underperforming team and quickly get them to be the number one team in the country by simply getting their current clients to perform better. Randy is ready to help dealers survive the next major changes coming in the industry and thrive.

Randy is grateful to have his wife by his side his whole 26-year automotive career. They enjoy time outdoors with their children, parents, friends, and family. Whether it’s fishing, boating, golf, or exploring, when Randy is off, he is outside.

Anne Revermann
Anne RevermannArea Manager
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Anne is the Area Manager for PRO Consulting LLC. For the past eleven years, she has worked in the car business, building a successful career as a Finance Manager and GSM. Having a thorough understanding of the business, she values training and helping others find achievement. She has effectively helped dealerships foster lender relationships, ensure compliance, and develop successful plans for income development.

Anne’s experience in the industry began in her hometown of Albuquerque, New Mexico, where her family ran a thriving automotive business. She has also lived in Alaska where she married her husband of sixteen years and with whom she has one daughter. With all that she has achieved, Anne’s proudest accomplishment is raising her daughter. She enjoys horseback riding and traveling with family to find new adventures that await them.

Shon Smith II
Shon Smith IIBusiness Development Specialist
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Shon is a Business Development Specialist for PRO Consulting LLC.  He is no stranger to the car business with fifteen years of experience in the industry, thirteen of which he spent in finance at one dealership. Shon knows how to run a successful finance department, and with recent experience, he brings a unique perspective to the team.  From income development to best practices to lender relationship management to compliance, he has a diverse wealth of knowledge regarding the ins and outs of the finance department.

Shon grew up in the small town of Laughlin, Nevada, graduating salutatorian of his class.  At the age of seventeen he joined the Arizona Army National Guard in order to help pay for college. In the middle of his second year of college, he was deployed with the army in support of Operation Iraqi Freedom.  While in Iraq, he met his future wife.  They have been married ten years and have four children, one boy and three girls.  Shon enjoys spending time with his family, no matter the adventure.

John Shipley
John ShipleyRegional Business Development Manager
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John is the Regional Business Development Manager for PRO Consulting LLC. He started in the automotive industry at the age of 18, and his drive to push past the limits made him the successful person he is today. John quickly became the number one salesperson within 90 days of his job and was promoted into the finance department with more extensive responsibilities. Shortly after that, he was put in charge of utilizing his expertise and experience to train teams across all nine stores of the company.

John never looked back and continued his passion for developing talents and positioning them up for success and growth in the auto retail industry. He has been conducting finance and business development training for the last 19 years. John enjoys the outdoors and spending fun time with his loving family and friends.

Sheila Booze
Sheila BoozeBusiness Development Specialist
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Sheila is the Business Development Specialist for PRO Consulting LLC. Sheila has been involved in multiple departments of dealerships since 2013 and has helped dealerships acquire more rooftops and maximize growth, stability, and profit within each of their departments. As a result, stores highly regard her contributions to identifying growth opportunities for their stores and employees. Sheila received her bachelor’s degree from Washington State University and master’s degree in London. She honed her F&I competencies by attending some of the top F&I schools taught by leading trainers in the country and received certification from the Association of Finance and Insurance Professionals (AFIP) in 2017.

Sheila is a huge believer in building strong relations. One of the reasons she loves the auto industry is that it is people-centric, and she recognizes that it is people who make the automotive sector thrive. Sheila is a loving mother of two adorable boys. Outside of work, she enjoys spending time hiking, camping, making smores, and going to the beach with her family.

Kristin Armes
Kristin ArmesOperations Manager
Lynsey Grunenfelder
Lynsey GrunenfelderMarketing Coordinator
Elvana Erickson
Elvana EricksonOffice Manager
Ruby Sharma
Ruby SharmaMarketing Specialist

Work with PRO

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