Meet the PRO Team
Get to know the PROs. We’re invested in your success with the strategy, years of experience and industry intelligence you need to drive your business forward.
Reach out, and we’ll find out the best way to drive lasting profits for your unique business.
Before co-founding PRO Consulting LLC, Doug worked for notable companies such as Pat Ryan & Associates where he first served as a Finance and Insurance Specialist. He traveled nationally developing finance departments varying in size, selling systems, demographics, and car lines.
In 1990, Doug joined one of Washington’s leading Ford dealers as a General Sales Manager and assisted in increasing monthly retail sales from 200 to 400 units. After three successful years, he was recruited back to Pat Ryan & Associates as their Senior District Sales Manager, specializing in dealership development and acquisition.
Doug grew up on a ranch in Eastern Washington and maintains a strong connection to the community. He is a Boy Scoutmaster who enjoys both water and snow skiing, as well as spending time with family.
In 1989, Craig launched his career in the automobile business as a Finance and Insurance Specialist with Pat Ryan & Associates. He advanced rapidly within the company and was nationally recognized as a top dealer development professional before becoming the Northwest Regional Business Development Manager. During his tenure, Craig increased the growth and profitability of the area’s “Mega” dealerships.
In addition to his role at PRO Consulting LLC, Craig is a creative consultant, content provider and principal investor in a joint venture Dealer Success Institute: an online resource and service provider of customized dealer, agent and administrator training content.
When he isn’t traveling, Craig is continuously updating his skill set with a good book or is likely on the course golfing.
Chris’s experience in the automotive industry spans over twenty years and across many geographies. In 1995, Chris began his career in Seattle before accepting a position with Universal Underwriters (Zurich) in 1998. As a Finance and Insurance Regional Administrator, Chris successfully built a large foundation of trusted client relationships through superior service.
The following twelve years, Chris managed Domestic and Import Franchise dealerships in Washington and Idaho. He went back to work for Zurich in 2016 in Arizona and Nevada as a Regional Finance Executive earning the prestigious designation of President’s Club for a second time (2001, 2017).
Chris served in the United States Army and spent three years in Germany where he cross trained and held two Military Occupation Specialties. He held multiple insurance licenses in both Idaho and Washington, enjoys spending time outdoors and is an avid golfer.
Brandon’s experience in the automotive industry spans over twenty-two years as a Finance Director at many of the Seattle area’s largest and most successful dealerships. He began his career as a salesman, and within a year Brandon earned his first director role.
Brandon’s introduction to PRO Consulting occurred when he attended one of Doug and Craig’s finance training classes in 2005. Brandon quickly applied their transformative concepts and landed the director’s position at one of the state’s largest volume Honda dealerships. Throughout his extensive career, Brandon has consistently driven results using PRO Consulting’s menu training, increasing departmental numbers by $300-600 per car across various auto dealers and brands. He has also led departmental efficiencies with a focus on processes to speed up deal by deal transaction times and dealer CSI.
Brandon is a Western Washington native, where he lives with his wife and three children. In his spare time, he enjoys playing recreational men’s baseball, going to his kids’ sports and school activities, and spending time with his family at their lake home in Chelan.
Anne’s experience in the industry began in her hometown of Albuquerque, New Mexico, where her family ran a thriving automotive business. She has also lived in Alaska where she married her husband of sixteen years and with whom she has one daughter. With all that she has achieved, Anne’s proudest accomplishment is raising her daughter. She enjoys horseback riding and traveling with family to find new adventures that await them.
In 2018, Michael was promoted to a National Trainer where he was responsible for executing best practices and training for both Direct and Alternative Markets. During this time, he was credited for the creation and delivery of numerous sales processes and training classes. Michael is a subject matter expert in presentation skills, public speaking, income development and process implementation.
During his free time, Michael enjoys participating in triathlons and is an avid cyclist. In 2018, he earned a Platinum designation finishing in the top 1% of cyclists in the Tour de Tucson race. When not racing, he loves hiking and swimming with his Siberian Husky, Beau and Labrador Retriever, Moose.
Shon grew up in the small town of Laughlin, Nevada, graduating salutatorian of his class. At the age of seventeen he joined the Arizona Army National Guard in order to help pay for college. In the middle of his second year of college, he was deployed with the army in support of Operation Iraqi Freedom. While in Iraq, he met his future wife. They have been married ten years and have four children, one boy and three girls. Shon enjoys spending time with his family, no matter the adventure.
Work with PRO
Get to know what it is like to work with PRO and access more revenue through the right strategy, team, insight, and expert