Meet the PRO Team
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Before co-founding PRO Consulting LLC, Doug worked for notable companies such as Pat Ryan & Associates where he first served as a Finance and Insurance Specialist. He traveled nationally developing finance departments varying in size, selling systems, demographics, and car lines.
In 1990, Doug joined one of Washington’s leading Ford dealers as a General Sales Manager and assisted in increasing monthly retail sales from 200 to 400 units. After three successful years, he was recruited back to Pat Ryan & Associates as their Senior District Sales Manager, specializing in dealership development and acquisition.
Doug grew up on a ranch in Eastern Washington and maintains a strong connection to the community. He is a Boy Scoutmaster who enjoys both water and snow skiing, as well as spending time with family.
In 1989, Craig launched his career in the automobile business as a Finance and Insurance Specialist with Pat Ryan & Associates. He advanced rapidly within the company and was nationally recognized as a top dealer development professional before becoming the Northwest Regional Business Development Manager. During his tenure, Craig increased the growth and profitability of the area’s “Mega” dealerships.
In addition to his role at PRO Consulting LLC, Craig is a creative consultant, content provider and principal investor in a joint venture Dealer Success Institute: an online resource and service provider of customized dealer, agent and administrator training content.
When he isn’t traveling, Craig is continuously updating his skill set with a good book or is likely on the course golfing.
Anne’s experience in the industry began in her hometown of Albuquerque, New Mexico, where her family ran a thriving automotive business. She has also lived in Alaska where she married her husband of sixteen years and with whom she has one daughter. With all that she has achieved, Anne’s proudest accomplishment is raising her daughter. She enjoys horseback riding and traveling with family to find new adventures that await them.
Lou specializes in creating solutions for challenging situations, developing people, mentoring, coaching, turnaround situations, and retaining existing customers. Furthermore, he has also been a vital contributor to a successful financial service startup that helped grow the agency into one of the largest in the US during his nine years. Lou treasures moments with his wife, two daughters, and three Pembroke Welsh Corgis during his leisure time. He also fuels his passion for sports, particularly as an avid fan of the Seattle Sounders.
Sheila is a huge believer in building strong relations. One of the reasons she loves the auto industry is that it is people-centric, and she recognizes that it is people who make the automotive sector thrive. Sheila is a loving mother of two adorable boys. Outside of work, she enjoys spending time hiking, camping, making smores, and going to the beach with her family.
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