With our years of experience in the automotive industry, we systematically assessed employees’ personalities and potential to place them in the right roles. A mandatory comprehensive training drastically raised efficiency. A strategic compensation plan stimulated a competitive work culture and expanded employees’ commitment to the changes in the F&I department.
- Due to the transformation of the F&I department, the dealership exceeded its goal of growing PRV profits.
- A high increase in employees’ motivation raised productivity level, and the profitability of the F&I department doubled in the next year.
The transformation resulted in creating a positive work culture that benefited both the employees and the dealership in several ways, such as employee retention and increased productivity. Consequently, the F&I department contributed considerably to the dealership’s overall profits and continues to positively affect the auto group’s entire sales culture, especially in uncertain times.